1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Speech Analytics Market Size Growth Rate by Type (2015-2028)
1.4.2 On-Remise
1.4.3 Cloud
1.5 Market by Application
1.5.1 Global Speech Analytics Market Share by Application (2015-2028)
1.5.2 Telecom
1.5.3 IT
1.5.4 Outsourcing
1.5.5 Others
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 Speech Analytics Market Size
2.2 Speech Analytics Growth Trends by Regions
2.2.1 Speech Analytics Market Size by Regions (2015-2028)
2.2.2 Speech Analytics Market Share by Regions (2015-2020)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities
3 Market Share by Key Players
3.1 Speech Analytics Market Size by Manufacturers
3.1.1 Global Speech Analytics Revenue by Manufacturers (2015-2020)
3.1.2 Global Speech Analytics Revenue Market Share by Manufacturers (2015-2020)
3.1.3 Global Speech Analytics Market Concentration Ratio (CR5 and HHI)
3.2 Speech Analytics Key Players Head office and Area Served
3.3 Key Players Speech Analytics Product/Solution/Service
3.4 Date of Enter into Speech Analytics Market
3.5 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type and Application
4.1 Global Speech Analytics Market Size by Type (2015-2020)
4.2 Global Speech Analytics Market Size by Application (2015-2020)
5 United States
5.1 United States Speech Analytics Market Size (2015-2020)
5.2 Speech Analytics Key Players in United States
5.3 United States Speech Analytics Market Size by Type
5.4 United States Speech Analytics Market Size by Application
6 Europe
6.1 Europe Speech Analytics Market Size (2015-2020)
6.2 Speech Analytics Key Players in Europe
6.3 Europe Speech Analytics Market Size by Type
6.4 Europe Speech Analytics Market Size by Application
7 China
7.1 China Speech Analytics Market Size (2015-2020)
7.2 Speech Analytics Key Players in China
7.3 China Speech Analytics Market Size by Type
7.4 China Speech Analytics Market Size by Application
8 Japan
8.1 Japan Speech Analytics Market Size (2015-2020)
8.2 Speech Analytics Key Players in Japan
8.3 Japan Speech Analytics Market Size by Type
8.4 Japan Speech Analytics Market Size by Application
9 Southeast Asia
9.1 Southeast Asia Speech Analytics Market Size (2015-2020)
9.2 Speech Analytics Key Players in Southeast Asia
9.3 Southeast Asia Speech Analytics Market Size by Type
9.4 Southeast Asia Speech Analytics Market Size by Application
10 India
10.1 India Speech Analytics Market Size (2015-2020)
10.2 Speech Analytics Key Players in India
10.3 India Speech Analytics Market Size by Type
10.4 India Speech Analytics Market Size by Application
11 Central & South America
11.1 Central & South America Speech Analytics Market Size (2015-2020)
11.2 Speech Analytics Key Players in Central & South America
11.3 Central & South America Speech Analytics Market Size by Type
11.4 Central & South America Speech Analytics Market Size by Application
12 International Players Profiles
12.1 Interactive Intelligence Group
12.1.1 Interactive Intelligence Group Company Details
12.1.2 Company Description and Business Overview
12.1.3 Speech Analytics Introduction
12.1.4 Interactive Intelligence Group Revenue in Speech Analytics Business (2015-2020)
12.1.5 Interactive Intelligence Group Recent Development
12.2 NICE Systems
12.2.1 NICE Systems Company Details
12.2.2 Company Description and Business Overview
12.2.3 Speech Analytics Introduction
12.2.4 NICE Systems Revenue in Speech Analytics Business (2015-2020)
12.2.5 NICE Systems Recent Development
12.3 Verint Systems
12.3.1 Verint Systems Company Details
12.3.2 Company Description and Business Overview
12.3.3 Speech Analytics Introduction
12.3.4 Verint Systems Revenue in Speech Analytics Business (2015-2020)
12.3.5 Verint Systems Recent Development
12.4 Avaya
12.4.1 Avaya Company Details
12.4.2 Company Description and Business Overview
12.4.3 Speech Analytics Introduction
12.4.4 Avaya Revenue in Speech Analytics Business (2015-2020)
12.4.5 Avaya Recent Development
12.5 Genesys
12.5.1 Genesys Company Details
12.5.2 Company Description and Business Overview
12.5.3 Speech Analytics Introduction
12.5.4 Genesys Revenue in Speech Analytics Business (2015-2020)
12.5.5 Genesys Recent Development
12.6 Hewlett-Packard Enterprise
12.6.1 Hewlett-Packard Enterprise Company Details
12.6.2 Company Description and Business Overview
12.6.3 Speech Analytics Introduction
12.6.4 Hewlett-Packard Enterprise Revenue in Speech Analytics Business (2015-2020)
12.6.5 Hewlett-Packard Enterprise Recent Development
12.7 inContact
12.7.1 inContact Company Details
12.7.2 Company Description and Business Overview
12.7.3 Speech Analytics Introduction
12.7.4 inContact Revenue in Speech Analytics Business (2015-2020)
12.7.5 inContact Recent Development
12.8 Calabrio
12.8.1 Calabrio Company Details
12.8.2 Company Description and Business Overview
12.8.3 Speech Analytics Introduction
12.8.4 Calabrio Revenue in Speech Analytics Business (2015-2020)
12.8.5 Calabrio Recent Development
12.9 CallMiner
12.9.1 CallMiner Company Details
12.9.2 Company Description and Business Overview
12.9.3 Speech Analytics Introduction
12.9.4 CallMiner Revenue in Speech Analytics Business (2015-2020)
12.9.5 CallMiner Recent Development
12.10 ClaraBridge
12.10.1 ClaraBridge Company Details
12.10.2 Company Description and Business Overview
12.10.3 Speech Analytics Introduction
12.10.4 ClaraBridge Revenue in Speech Analytics Business (2015-2020)
12.10.5 ClaraBridge Recent Development
13 Market Forecast 2021-2028
13.1 Market Size Forecast by Regions
13.2 United States
13.3 Europe
13.4 China
13.5 Japan
13.6 Southeast Asia
13.7 India
13.8 Central & South America
13.9 Market Size Forecast by Product (2021-2028)
13.10 Market Size Forecast by Application (2021-2028)
14 Analysts Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
12.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details