メーカー別の市場細分化では、レポートは次の企業をカバーしています-
IBM Corp.
Oracle Corp.
Wipro Limited
Tata Consultancy Services Limited
Microsoft Inc.
Salesforce.com Inc.
NetSuite Inc.
Nimble Inc.
SugarCRM Inc.
SAP SE
Amdocs Ltd.
Sage CRM Solutions Ltd.
Ramco Systems Ltd.
Customer Relationship Management (CRM) Software Market Report by Company, Regions, Types and Applications, Global Status and Forecast to 2025
1 Industry Overview of Customer Relationship Management (CRM) Software
1.1 Customer Relationship Management (CRM) Software Market Overview
1.1.1 Customer Relationship Management (CRM) Software Product Scope
1.1.2 Market Status and Outlook
1.2 Global Customer Relationship Management (CRM) Software Market Size and Analysis by Regions
1.2.1 North America
1.2.2 Europe
1.2.3 China
1.2.4 Rest of Asia Pacific
1.2.5 Central & South America
1.2.6 Middle East & Africa
1.3 Customer Relationship Management (CRM) Software Market by Type
1.3.1 Cloud
1.3.2 On-Premises
1.4 Customer Relationship Management (CRM) Software Market by End Users/Application
1.4.1 BFSI
1.4.2 Government
1.4.3 Retail
1.4.4 Healthcare
1.4.5 Manufacturing
1.4.6 Other Applications
2 Global Customer Relationship Management (CRM) Software Competition Analysis by Players
2.1 Customer Relationship Management (CRM) Software Market Size (Value) by Players (2018 and 2019)
2.2 Competitive Status and Trend
2.2.1 Market Concentration Rate
2.2.2 Product/Service Differences
2.2.3 New Entrants
2.2.4 The Technology Trends in Future
3 Company (Top Players) Profiles
3.1 IBM Corp.
3.1.1 Company Profile
3.1.2 Main Business/Business Overview
3.1.3 Products, Services and Solutions
3.1.4 Customer Relationship Management (CRM) Software Revenue (Value) (2015-2020)
3.1.5 Recent Developments
3.2 Oracle Corp.
3.2.1 Company Profile
3.2.2 Main Business/Business Overview
3.2.3 Products, Services and Solutions
3.2.4 Customer Relationship Management (CRM) Software Revenue (Value) (2015-2020)
3.2.5 Recent Developments
3.3 Wipro Limited
3.3.1 Company Profile
3.3.2 Main Business/Business Overview
3.3.3 Products, Services and Solutions
3.3.4 Customer Relationship Management (CRM) Software Revenue (Value) (2015-2020)
3.3.5 Recent Developments
3.4 Tata Consultancy Services Limited
3.4.1 Company Profile
3.4.2 Main Business/Business Overview
3.4.3 Products, Services and Solutions
3.4.4 Customer Relationship Management (CRM) Software Revenue (Value) (2015-2020)
3.4.5 Recent Developments
3.5 Microsoft Inc.
3.5.1 Company Profile
3.5.2 Main Business/Business Overview
3.5.3 Products, Services and Solutions
3.5.4 Customer Relationship Management (CRM) Software Revenue (Value) (2015-2020)
3.5.5 Recent Developments
3.6 Salesforce.com Inc.
3.6.1 Company Profile
3.6.2 Main Business/Business Overview
3.6.3 Products, Services and Solutions
3.6.4 Customer Relationship Management (CRM) Software Revenue (Value) (2015-2020)
3.6.5 Recent Developments
3.7 NetSuite Inc.
3.7.1 Company Profile
3.7.2 Main Business/Business Overview
3.7.3 Products, Services and Solutions
3.7.4 Customer Relationship Management (CRM) Software Revenue (Value) (2015-2020)
3.7.5 Recent Developments
3.8 Nimble Inc.
3.8.1 Company Profile
3.8.2 Main Business/Business Overview
3.8.3 Products, Services and Solutions
3.8.4 Customer Relationship Management (CRM) Software Revenue (Value) (2015-2020)
3.8.5 Recent Developments
3.9 SugarCRM Inc.
3.9.1 Company Profile
3.9.2 Main Business/Business Overview
3.9.3 Products, Services and Solutions
3.9.4 Customer Relationship Management (CRM) Software Revenue (Value) (2015-2020)
3.9.5 Recent Developments
3.10 SAP SE
3.10.1 Company Profile
3.10.2 Main Business/Business Overview
3.10.3 Products, Services and Solutions
3.10.4 Customer Relationship Management (CRM) Software Revenue (Value) (2015-2020)
3.10.5 Recent Developments
3.11 Amdocs Ltd.
3.12 Sage CRM Solutions Ltd.
3.13 Ramco Systems Ltd.
4 Global Customer Relationship Management (CRM) Software Market Size by Type and Application (2015-2020)
4.1 Global Customer Relationship Management (CRM) Software Market Size by Type (2015-2020)
4.2 Global Customer Relationship Management (CRM) Software Market Size by Application (2015-2020)
4.3 Potential Application of Customer Relationship Management (CRM) Software in Future
4.4 Top Consumer/End Users of Customer Relationship Management (CRM) Software
5 North America Customer Relationship Management (CRM) Software Development Status and Outlook
5.1 North America Customer Relationship Management (CRM) Software Market Size (2015-2020)
5.2 North America Customer Relationship Management (CRM) Software Market Size and Market Share by Players (2018 and 2019)
6 Europe Customer Relationship Management (CRM) Software Development Status and Outlook
6.1 Europe Customer Relationship Management (CRM) Software Market Size (2015-2020)
6.2 Europe Customer Relationship Management (CRM) Software Market Size and Market Share by Players (2018 and 2019)
7 China Customer Relationship Management (CRM) Software Development Status and Outlook
7.1 China Customer Relationship Management (CRM) Software Market Size (2015-2020)
7.2 China Customer Relationship Management (CRM) Software Market Size and Market Share by Players (2018 and 2019)
8 Rest of Asia Pacific Customer Relationship Management (CRM) Software Development Status and Outlook
8.1 Rest of Asia Pacific Customer Relationship Management (CRM) Software Market Size (2015-2020)
8.2 Rest of Asia Pacific Customer Relationship Management (CRM) Software Market Size and Market Share by Players (2018 and 2019)
9 Central & South America Customer Relationship Management (CRM) Software Development Status and Outlook
9.1 Central & South America Customer Relationship Management (CRM) Software Market Size (2015-2020)
9.2 Central & South America Customer Relationship Management (CRM) Software Market Size and Market Share by Players (2018 and 2019)
10 Middle East & Africa Customer Relationship Management (CRM) Software Development Status and Outlook
10.1 Middle East & Africa Customer Relationship Management (CRM) Software Market Size (2015-2020)
10.2 Middle East & Africa Customer Relationship Management (CRM) Software Market Size and Market Share by Players (2018 and 2019)
11 Market Forecast by Regions, Type and Application (2021-2028)
11.1 Global Customer Relationship Management (CRM) Software Market Size (Value) by Regions (2021-2028)
11.1.1 North America Customer Relationship Management (CRM) Software Revenue and Growth Rate (2021-2028)
11.1.2 Europe Customer Relationship Management (CRM) Software Revenue and Growth Rate (2021-2028)
11.1.3 China Customer Relationship Management (CRM) Software Revenue and Growth Rate (2021-2028)
11.1.4 Rest of Asia Pacific Customer Relationship Management (CRM) Software Revenue and Growth Rate (2021-2028)
11.1.5 Central & South America Customer Relationship Management (CRM) Software Revenue and Growth Rate (2021-2028)
11.1.6 Middle East & Africa Customer Relationship Management (CRM) Software Revenue and Growth Rate (2021-2028)
11.2 Global Customer Relationship Management (CRM) Software Market Size (Value) by Type (2021-2028)
11.3 Global Customer Relationship Management (CRM) Software Market Size by Application (2021-2028)
12 Customer Relationship Management (CRM) Software Market Dynamics
12.1 Customer Relationship Management (CRM) Software Market Opportunities
12.2 Customer Relationship Management (CRM) Software Challenge and Risk
12.2.1 Competition from Opponents
12.2.2 Downside Risks of Economy
12.3 Customer Relationship Management (CRM) Software Market Constraints and Threat
12.3.1 Threat from Substitute
12.3.2 Government Policy
12.3.3 Technology Risks
12.4 Customer Relationship Management (CRM) Software Market Driving Force
12.4.1 Growing Demand from Emerging Markets
12.4.2 Potential Application
13 Market Effect Factors Analysis
13.1 Technology Progress/Risk
13.1.1 Substitutes
13.1.2 Technology Progress in Related Industry
13.2 Consumer Needs Trend/Customer Preference
13.3 External Environmental Change
13.3.1 Economic Fluctuations
13.3.2 Other Risk Factors
14 Research Finding/Conclusion
15 Appendix
Methodology
Analyst Introduction
Data Source
