Business Process Outsourcing (BPO) Market Report by Company, Regions, Types and Applications, Global Status and Forecast to 2025
1 Industry Overview of Business Process Outsourcing (BPO)
1.1 Business Process Outsourcing (BPO) Market Overview
1.1.1 Business Process Outsourcing (BPO) Product Scope
1.1.2 Market Status and Outlook
1.2 Global Business Process Outsourcing (BPO) Market Size and Analysis by Regions
1.2.1 North America
1.2.2 Europe
1.2.3 China
1.2.4 Rest of Asia Pacific
1.2.5 Central & South America
1.2.6 Middle East & Africa
1.3 Business Process Outsourcing (BPO) Market by Type
1.3.1 HR
1.3.2 Procurement
1.3.3 F&A
1.3.4 Customer Care
1.3.5 Logistics
1.3.6 Sales & Marketing
1.3.7 Training
1.3.8 Product Engineering
1.4 Business Process Outsourcing (BPO) Market by End Users/Application
1.4.1 BFSI
1.4.2 Manufacturing
1.4.3 Healthcare
1.4.4 Retail
1.4.5 Telecom
1.4.6 Others
2 Global Business Process Outsourcing (BPO) Competition Analysis by Players
2.1 Business Process Outsourcing (BPO) Market Size (Value) by Players (2018 and 2019)
2.2 Competitive Status and Trend
2.2.1 Market Concentration Rate
2.2.2 Product/Service Differences
2.2.3 New Entrants
2.2.4 The Technology Trends in Future
3 Company (Top Players) Profiles
3.1 Accenture
3.1.1 Company Profile
3.1.2 Main Business/Business Overview
3.1.3 Products, Services and Solutions
3.1.4 Business Process Outsourcing (BPO) Revenue (Value) (2015-2020)
3.1.5 Recent Developments
3.2 Cognizant
3.2.1 Company Profile
3.2.2 Main Business/Business Overview
3.2.3 Products, Services and Solutions
3.2.4 Business Process Outsourcing (BPO) Revenue (Value) (2015-2020)
3.2.5 Recent Developments
3.3 Genpact
3.3.1 Company Profile
3.3.2 Main Business/Business Overview
3.3.3 Products, Services and Solutions
3.3.4 Business Process Outsourcing (BPO) Revenue (Value) (2015-2020)
3.3.5 Recent Developments
3.4 IBM
3.4.1 Company Profile
3.4.2 Main Business/Business Overview
3.4.3 Products, Services and Solutions
3.4.4 Business Process Outsourcing (BPO) Revenue (Value) (2015-2020)
3.4.5 Recent Developments
3.5 TCS
3.5.1 Company Profile
3.5.2 Main Business/Business Overview
3.5.3 Products, Services and Solutions
3.5.4 Business Process Outsourcing (BPO) Revenue (Value) (2015-2020)
3.5.5 Recent Developments
3.6 HP
3.6.1 Company Profile
3.6.2 Main Business/Business Overview
3.6.3 Products, Services and Solutions
3.6.4 Business Process Outsourcing (BPO) Revenue (Value) (2015-2020)
3.6.5 Recent Developments
3.7 Tech Mahindra
3.7.1 Company Profile
3.7.2 Main Business/Business Overview
3.7.3 Products, Services and Solutions
3.7.4 Business Process Outsourcing (BPO) Revenue (Value) (2015-2020)
3.7.5 Recent Developments
3.8 Capgemini
3.8.1 Company Profile
3.8.2 Main Business/Business Overview
3.8.3 Products, Services and Solutions
3.8.4 Business Process Outsourcing (BPO) Revenue (Value) (2015-2020)
3.8.5 Recent Developments
3.9 Wipro
3.9.1 Company Profile
3.9.2 Main Business/Business Overview
3.9.3 Products, Services and Solutions
3.9.4 Business Process Outsourcing (BPO) Revenue (Value) (2015-2020)
3.9.5 Recent Developments
3.10 EXL
3.10.1 Company Profile
3.10.2 Main Business/Business Overview
3.10.3 Products, Services and Solutions
3.10.4 Business Process Outsourcing (BPO) Revenue (Value) (2015-2020)
3.10.5 Recent Developments
3.11 NTT DATA(Dell)
3.12 WNS Global
3.13 Minacs
3.14 Infosys
3.15 Mu Sigma
3.16 Aegis
4 Global Business Process Outsourcing (BPO) Market Size by Type and Application (2015-2020)
4.1 Global Business Process Outsourcing (BPO) Market Size by Type (2015-2020)
4.2 Global Business Process Outsourcing (BPO) Market Size by Application (2015-2020)
4.3 Potential Application of Business Process Outsourcing (BPO) in Future
4.4 Top Consumer/End Users of Business Process Outsourcing (BPO)
5 North America Business Process Outsourcing (BPO) Development Status and Outlook
5.1 North America Business Process Outsourcing (BPO) Market Size (2015-2020)
5.2 North America Business Process Outsourcing (BPO) Market Size and Market Share by Players (2018 and 2019)
6 Europe Business Process Outsourcing (BPO) Development Status and Outlook
6.1 Europe Business Process Outsourcing (BPO) Market Size (2015-2020)
6.2 Europe Business Process Outsourcing (BPO) Market Size and Market Share by Players (2018 and 2019)
7 China Business Process Outsourcing (BPO) Development Status and Outlook
7.1 China Business Process Outsourcing (BPO) Market Size (2015-2020)
7.2 China Business Process Outsourcing (BPO) Market Size and Market Share by Players (2018 and 2019)
8 Rest of Asia Pacific Business Process Outsourcing (BPO) Development Status and Outlook
8.1 Rest of Asia Pacific Business Process Outsourcing (BPO) Market Size (2015-2020)
8.2 Rest of Asia Pacific Business Process Outsourcing (BPO) Market Size and Market Share by Players (2018 and 2019)
9 Central & South America Business Process Outsourcing (BPO) Development Status and Outlook
9.1 Central & South America Business Process Outsourcing (BPO) Market Size (2015-2020)
9.2 Central & South America Business Process Outsourcing (BPO) Market Size and Market Share by Players (2018 and 2019)
10 Middle East & Africa Business Process Outsourcing (BPO) Development Status and Outlook
10.1 Middle East & Africa Business Process Outsourcing (BPO) Market Size (2015-2020)
10.2 Middle East & Africa Business Process Outsourcing (BPO) Market Size and Market Share by Players (2018 and 2019)
11 Market Forecast by Regions, Type and Application (2021-2028)
11.1 Global Business Process Outsourcing (BPO) Market Size (Value) by Regions (2021-2028)
11.1.1 North America Business Process Outsourcing (BPO) Revenue and Growth Rate (2021-2028)
11.1.2 Europe Business Process Outsourcing (BPO) Revenue and Growth Rate (2021-2028)
11.1.3 China Business Process Outsourcing (BPO) Revenue and Growth Rate (2021-2028)
11.1.4 Rest of Asia Pacific Business Process Outsourcing (BPO) Revenue and Growth Rate (2021-2028)
11.1.5 Central & South America Business Process Outsourcing (BPO) Revenue and Growth Rate (2021-2028)
11.1.6 Middle East & Africa Business Process Outsourcing (BPO) Revenue and Growth Rate (2021-2028)
11.2 Global Business Process Outsourcing (BPO) Market Size (Value) by Type (2021-2028)
11.3 Global Business Process Outsourcing (BPO) Market Size by Application (2021-2028)
12 Business Process Outsourcing (BPO) Market Dynamics
12.1 Business Process Outsourcing (BPO) Market Opportunities
12.2 Business Process Outsourcing (BPO) Challenge and Risk
12.2.1 Competition from Opponents
12.2.2 Downside Risks of Economy
12.3 Business Process Outsourcing (BPO) Market Constraints and Threat
12.3.1 Threat from Substitute
12.3.2 Government Policy
12.3.3 Technology Risks
12.4 Business Process Outsourcing (BPO) Market Driving Force
12.4.1 Growing Demand from Emerging Markets
12.4.2 Potential Application
13 Market Effect Factors Analysis
13.1 Technology Progress/Risk
13.1.1 Substitutes
13.1.2 Technology Progress in Related Industry
13.2 Consumer Needs Trend/Customer Preference
13.3 External Environmental Change
13.3.1 Economic Fluctuations
13.3.2 Other Risk Factors
14 Research Finding/Conclusion
15 Appendix
Methodology
Analyst Introduction
Data Source
