まとめグローバルコンピュータテレフォニー統合ソフトウェア市場は、世界中で2015年から2019年にかけてCAGR xx％でxxx百万米ドルに達しました。 将来的には、2020年から2025年までのCAGR xx％で2020年にxxx百万米ドルに達すると予測されています。
レポートは、主にヨーロッパとアジア太平洋、北アメリカ、中東とアフリカ、南アメリカのグローバルコンピュータテレフォニー統合ソフトウェア市場に焦点を当てています。 このレポートは、地域、メーカー、アプリケーション、および種類に基づいて市場を分割しました。
また、コンピュータ電話統合やCTIと呼ばれるコンピュータテレフォニー統合は、電話とコンピュータの相互作用が統合または調整することを可能にする任意の技術のための共通の名前です。それはまた、自動呼ルーティングなどのサーバーベースの機能を参照することができるものの用語は、主に、ユーザがより効率的に支援するためのデスクトップベースの相互作用を記述するために使用されます。
さらに、このレポートは、ベンダー間の市場競争状況と会社概要を紹介します。また、市場価格分析とバリューチェーン機能もこのレポートでカバーされています。
メーカー別の市場細分化では、レポートは次の企業をカバーしています-
Five9
ETollFree
Fenero
KOOKOO
Genesys
Talkdesk
Nextiva
Zendesk
Sales Sling
JivoChat
Noble
Enghouse Interactive
Telax Voice Solutions
RingCentral
NICE inContact
XenCALL
Salesforce
Twilio
地理的地域による市場細分化では、レポートは次の地域を分析しました-
北米 （米国、カナダ、メキシコ）
ヨーロッパ （ドイツ、フランス、イギリス、ロシア、イタリア）
アジア太平洋地域 （中国、日本、韓国、インド、東南アジア）
南アメリカ （ブラジル、アルゼンチン、コロンビアなど）
中東とアフリカ （サウジアラビア、アラブ首長国連邦、エジプト、ナイジェリア、南アフリカ）
タイプによる市場セグメンテーションは以下をカバーします：
クラウドベースの
敷地内に
アプリケーションによる市場細分化：
大企業
中小企業
ドライバー、拘束、および機会とは別に、レポートはまた、業界で重要な位置を確立するためにプロファイルされたプレーヤーによって採用されたさまざまな成長戦略を含む、競争力のある風景を提供します。 包括的なレポートに含まれるセグメンテーションは、立派なメーカーが地域に処理ユニットを設置し、グローバルな存在感を高めるのに役立ちます。 これは業界にも利益をもたらし、会社の製品ポートフォリオを増やします。
この調査は、次の重要な質問に対する回答を提供します。
• 2020年から2025年の予測期間におけるコンピュータテレフォニー統合ソフトウェア市場の推定成長率と市場シェアおよび規模はどのくらいですか？
• 予測期間2020年から2025年のコンピュータテレフォニー統合ソフトウェア市場の原動力は何ですか？
• 著名なマーケットプレーヤーは誰ですか？彼らは他の競合他社に対してどのように競争力を獲得しましたか？
• 世界中のコンピュータテレフォニー統合ソフトウェアの業界の進歩に影響を与える市場動向は何ですか？
• 業界の進歩を制限する主な課題と脅威は何ですか？
• 市場は著名な市場プレーヤーにとってどのような機会を持っていますか？
このレポートに関する特別な要件がある場合は、お知らせください。カスタムレポートを提供できます。
注–より正確な市場予測を提供するために、COVID-19の影響を考慮して、すべてのレポートが配信前に更新されます。
Table of Contents
1 Computer Telephony Integration Software Market Overview
1.1 Product Overview and Scope of Computer Telephony Integration Software
1.2 Classification of Computer Telephony Integration Software by Types
1.2.1 Global Computer Telephony Integration Software Revenue Comparison by Types (2020-2025)
1.2.2 Global Computer Telephony Integration Software Revenue Market Share by Types in 2018
1.2.3 Cloud Based
1.2.4 On-Premise
1.3 Global Computer Telephony Integration Software Market by Application
1.3.1 Global Computer Telephony Integration Software Market Size and Market Share Comparison by Applications (2015-2025)
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Global Computer Telephony Integration Software Market by Regions
1.4.1 Global Computer Telephony Integration Software Market Size (Million USD) Comparison by Regions (2015-2025)
1.4.1 North America (USA, Canada and Mexico) Computer Telephony Integration Software Status and Prospect (2015-2025)
1.4.2 Europe (Germany, France, UK, Russia and Italy) Computer Telephony Integration Software Status and Prospect (2015-2025)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Computer Telephony Integration Software Status and Prospect (2015-2025)
1.4.4 South America (Brazil, Argentina, Colombia) Computer Telephony Integration Software Status and Prospect (2015-2025)
1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Computer Telephony Integration Software Status and Prospect (2015-2025)
1.5 Global Market Size of Computer Telephony Integration Software (2015-2025)
2 Manufacturers Profiles
2.1 Five9
2.1.1 Business Overview
2.1.2 Computer Telephony Integration Software Type and Applications
2.1.2.1 Product A
2.1.2.2 Product B
2.1.3 Five9 Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
2.2 ETollFree
2.2.1 Business Overview
2.2.2 Computer Telephony Integration Software Type and Applications
2.2.2.1 Product A
2.2.2.2 Product B
2.2.3 ETollFree Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
2.3 Fenero
2.3.1 Business Overview
2.3.2 Computer Telephony Integration Software Type and Applications
2.3.2.1 Product A
2.3.2.2 Product B
2.3.3 Fenero Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
2.4 KOOKOO
2.4.1 Business Overview
2.4.2 Computer Telephony Integration Software Type and Applications
2.4.2.1 Product A
2.4.2.2 Product B
2.4.3 KOOKOO Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
2.5 Genesys
2.5.1 Business Overview
2.5.2 Computer Telephony Integration Software Type and Applications
2.5.2.1 Product A
2.5.2.2 Product B
2.5.3 Genesys Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
2.6 Talkdesk
2.6.1 Business Overview
2.6.2 Computer Telephony Integration Software Type and Applications
2.6.2.1 Product A
2.6.2.2 Product B
2.6.3 Talkdesk Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
2.7 Nextiva
2.7.1 Business Overview
2.7.2 Computer Telephony Integration Software Type and Applications
2.7.2.1 Product A
2.7.2.2 Product B
2.7.3 Nextiva Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
2.8 Zendesk
2.8.1 Business Overview
2.8.2 Computer Telephony Integration Software Type and Applications
2.8.2.1 Product A
2.8.2.2 Product B
2.8.3 Zendesk Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
2.9 Sales Sling
2.9.1 Business Overview
2.9.2 Computer Telephony Integration Software Type and Applications
2.9.2.1 Product A
2.9.2.2 Product B
2.9.3 Sales Sling Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
2.10 JivoChat
2.10.1 Business Overview
2.10.2 Computer Telephony Integration Software Type and Applications
2.10.2.1 Product A
2.10.2.2 Product B
2.10.3 JivoChat Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
2.11 Noble
2.11.1 Business Overview
2.11.2 Computer Telephony Integration Software Type and Applications
2.11.2.1 Product A
2.11.2.2 Product B
2.11.3 Noble Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
2.12 Enghouse Interactive
2.12.1 Business Overview
2.12.2 Computer Telephony Integration Software Type and Applications
2.12.2.1 Product A
2.12.2.2 Product B
2.12.3 Enghouse Interactive Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
2.13 Telax Voice Solutions
2.13.1 Business Overview
2.13.2 Computer Telephony Integration Software Type and Applications
2.13.2.1 Product A
2.13.2.2 Product B
2.13.3 Telax Voice Solutions Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
2.14 RingCentral
2.14.1 Business Overview
2.14.2 Computer Telephony Integration Software Type and Applications
2.14.2.1 Product A
2.14.2.2 Product B
2.14.3 RingCentral Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
2.15 NICE inContact
2.15.1 Business Overview
2.15.2 Computer Telephony Integration Software Type and Applications
2.15.2.1 Product A
2.15.2.2 Product B
2.15.3 NICE inContact Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
2.16 XenCALL
2.16.1 Business Overview
2.16.2 Computer Telephony Integration Software Type and Applications
2.16.2.1 Product A
2.16.2.2 Product B
2.16.3 XenCALL Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
2.17 Salesforce
2.17.1 Business Overview
2.17.2 Computer Telephony Integration Software Type and Applications
2.17.2.1 Product A
2.17.2.2 Product B
2.17.3 Salesforce Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
2.18 Twilio
2.18.1 Business Overview
2.18.2 Computer Telephony Integration Software Type and Applications
2.18.2.1 Product A
2.18.2.2 Product B
2.18.3 Twilio Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
3 Global Computer Telephony Integration Software Market Competition, by Players
3.1 Global Computer Telephony Integration Software Revenue and Share by Players (2015-2019)
3.2 Market Concentration Rate
3.2.1 Top 5 Computer Telephony Integration Software Players Market Share
3.2.2 Top 10 Computer Telephony Integration Software Players Market Share
3.3 Market Competition Trend
4 Global Computer Telephony Integration Software Market Size by Regions
4.1 Global Computer Telephony Integration Software Revenue and Market Share by Regions
4.2 North America Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
4.3 Europe Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
4.4 Asia-Pacific Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
4.5 South America Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
4.6 Middle East and Africa Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
5 North America Computer Telephony Integration Software Revenue by Countries
5.1 North America Computer Telephony Integration Software Revenue by Countries (2015-2019)
5.2 USA Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
5.3 Canada Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
5.4 Mexico Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
6 Europe Computer Telephony Integration Software Revenue by Countries
6.1 Europe Computer Telephony Integration Software Revenue by Countries (2015-2019)
6.2 Germany Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
6.3 UK Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
6.4 France Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
6.5 Russia Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
6.6 Italy Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
7 Asia-Pacific Computer Telephony Integration Software Revenue by Countries
7.1 Asia-Pacific Computer Telephony Integration Software Revenue by Countries (2015-2019)
7.2 China Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
7.3 Japan Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
7.4 Korea Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
7.5 India Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
7.6 Southeast Asia Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
8 South America Computer Telephony Integration Software Revenue by Countries
8.1 South America Computer Telephony Integration Software Revenue by Countries (2015-2019)
8.2 Brazil Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
8.3 Argentina Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
8.4 Colombia Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
9 Middle East and Africa Revenue Computer Telephony Integration Software by Countries
9.1 Middle East and Africa Computer Telephony Integration Software Revenue by Countries (2015-2019)
9.2 Saudi Arabia Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
9.3 UAE Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
9.4 Egypt Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
9.5 Nigeria Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
9.6 South Africa Computer Telephony Integration Software Revenue and Growth Rate (2015-2019)
10 Global Computer Telephony Integration Software Market Segment by Type
10.1 Global Computer Telephony Integration Software Revenue and Market Share by Type (2015-2019)
10.2 Global Computer Telephony Integration Software Market Forecast by Type (2020-2025)
10.3 Cloud Based Revenue Growth Rate (2015-2025)
10.4 On-Premise Revenue Growth Rate (2015-2025)
11 Global Computer Telephony Integration Software Market Segment by Application
11.1 Global Computer Telephony Integration Software Revenue Market Share by Application (2015-2019)
11.2 Computer Telephony Integration Software Market Forecast by Application (2020-2025)
11.3 Large Enterprises Revenue Growth (2015-2019)
11.4 SMEs Revenue Growth (2015-2019)
12 Global Computer Telephony Integration Software Market Size Forecast (2020-2025)
12.1 Global Computer Telephony Integration Software Market Size Forecast (2020-2025)
12.2 Global Computer Telephony Integration Software Market Forecast by Regions (2020-2025)
12.3 North America Computer Telephony Integration Software Revenue Market Forecast (2020-2025)
12.4 Europe Computer Telephony Integration Software Revenue Market Forecast (2020-2025)
12.5 Asia-Pacific Computer Telephony Integration Software Revenue Market Forecast (2020-2025)
12.6 South America Computer Telephony Integration Software Revenue Market Forecast (2020-2025)
12.7 Middle East and Africa Computer Telephony Integration Software Revenue Market Forecast (2020-2025)
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Data Source
