EXLService
Automatic Data Processing, Inc.
Aegis Ltd.
KPMG
HR Solutions
Deloitte
Hewlett-Packard Co.
Genpact
Peninsula
Ernst & Young
G&A Outsourcing, Inc.
Capgemini SE
Aon plc
IBM
McKinsey & Company
Moorepay
Insperity, Inc.
EuroDev European Business Development Group
citrusHR Ltd
Accenture plc
PricewaterhouseCoopers
QuisLex, Inc.
Table of Content
1 Introduction
1.1 Objective of the Study
1.2 Definition of the Market
1.3 Market Scope
1.3.1 Market Segment by Type, Application and Marketing Channel
1.3.2 Major Regions Covered (North America, Europe, Asia Pacific, Mid East & Africa)
1.4 Years Considered for the Study (2015-2028)
1.5 Currency Considered (U.S. Dollar)
1.6 Stakeholders
2 Key Findings of the Study
3 Market Dynamics
3.1 Driving Factors for this Market
3.2 Factors Challenging the Market
3.3 Opportunities of the Global Business Process Outsourcing (BPO) Market (Regions, Growing/Emerging Downstream Market Analysis)
3.4 Technological and Market Developments in the Business Process Outsourcing (BPO) Market
3.5 Industry News by Region
3.6 Regulatory Scenario by Region/Country
3.7 Market Investment Scenario Strategic Recommendations Analysis
4 Value Chain of the Business Process Outsourcing (BPO) Market
4.1 Value Chain Status
4.2 Upstream Raw Material Analysis
4.3 Midstream Major Company Analysis (by Manufacturing Base, by Product Type)
4.4 Distributors/Traders
4.5 Downstream Major Customer Analysis (by Region)
5 Global Business Process Outsourcing (BPO) Market-Segmentation by Type
5.1 HR Outsourcing
5.2 Finance & Accounting
5.3 Customer Services
5.4 KPO
5.5 Procurement Outsourcing
6 Global Business Process Outsourcing (BPO) Market-Segmentation by Application
6.1 Manufacturing
6.2 Telecommunications & Technology
6.3 Banking
6.4 Insurance & Finance Services
6.5 Retail
6.6 Others
7 Global Business Process Outsourcing (BPO) Market-Segmentation by Marketing Channel
7.1 Traditional Marketing Channel (Offline)
7.2 Online Channel
8 Competitive Intelligence - Company Profiles
8.1 EXLService
8.1.1 EXLService Profile
8.1.2 EXLService Sales, Growth Rate and Global Market Share from 2015-2020
8.1.3 EXLService Product/Solution Launches and Enhancements Analysis
8.1.4 EXLService Business Overview/Recent Development/Acquisitions
8.2 Automatic Data Processing, Inc.
8.2.1 Automatic Data Processing, Inc. Profile
8.2.2 Automatic Data Processing, Inc. Sales, Growth Rate and Global Market Share from 2015-2020
8.2.3 Automatic Data Processing, Inc. Product/Solution Launches and Enhancements Analysis
8.2.4 Automatic Data Processing, Inc. Business Overview/Recent Development/Acquisitions
8.3 Aegis Ltd.
8.3.1 Aegis Ltd. Profile
8.3.2 Aegis Ltd. Sales, Growth Rate and Global Market Share from 2015-2020
8.3.3 Aegis Ltd. Product/Solution Launches and Enhancements Analysis
8.3.4 Aegis Ltd. Business Overview/Recent Development/Acquisitions
8.4 KPMG
8.4.1 KPMG Profile
8.4.2 KPMG Sales, Growth Rate and Global Market Share from 2015-2020
8.4.3 KPMG Product/Solution Launches and Enhancements Analysis
8.4.4 KPMG Business Overview/Recent Development/Acquisitions
8.5 HR Solutions
8.5.1 HR Solutions Profile
8.5.2 HR Solutions Sales, Growth Rate and Global Market Share from 2015-2020
8.5.3 HR Solutions Product/Solution Launches and Enhancements Analysis
8.5.4 HR Solutions Business Overview/Recent Development/Acquisitions
8.6 Deloitte
8.6.1 Deloitte Profile
8.6.2 Deloitte Sales, Growth Rate and Global Market Share from 2015-2020
8.6.3 Deloitte Product/Solution Launches and Enhancements Analysis
8.6.4 Deloitte Business Overview/Recent Development/Acquisitions
8.7 Hewlett-Packard Co.
8.7.1 Hewlett-Packard Co. Profile
8.7.2 Hewlett-Packard Co. Sales, Growth Rate and Global Market Share from 2015-2020
8.7.3 Hewlett-Packard Co. Product/Solution Launches and Enhancements Analysis
8.7.4 Hewlett-Packard Co. Business Overview/Recent Development/Acquisitions
8.8 Genpact
8.8.1 Genpact Profile
8.8.2 Genpact Sales, Growth Rate and Global Market Share from 2015-2020
8.8.3 Genpact Product/Solution Launches and Enhancements Analysis
8.8.4 Genpact Business Overview/Recent Development/Acquisitions
8.9 Peninsula
8.9.1 Peninsula Profile
8.9.2 Peninsula Sales, Growth Rate and Global Market Share from 2015-2020
8.9.3 Peninsula Product/Solution Launches and Enhancements Analysis
8.9.4 Peninsula Business Overview/Recent Development/Acquisitions
8.10 Ernst & Young
8.10.1 Ernst & Young Profile
8.10.2 Ernst & Young Sales, Growth Rate and Global Market Share from 2015-2020
8.10.3 Ernst & Young Product/Solution Launches and Enhancements Analysis
8.10.4 Ernst & Young Business Overview/Recent Development/Acquisitions
8.11 G&A Outsourcing, Inc.
8.11.1 G&A Outsourcing, Inc. Profile
8.11.2 G&A Outsourcing, Inc. Sales, Growth Rate and Global Market Share from 2015-2020
8.11.3 G&A Outsourcing, Inc. Product/Solution Launches and Enhancements Analysis
8.11.4 G&A Outsourcing, Inc. Business Overview/Recent Development/Acquisitions
8.12 Capgemini SE
8.12.1 Capgemini SE Profile
8.12.2 Capgemini SE Sales, Growth Rate and Global Market Share from 2015-2020
8.12.3 Capgemini SE Product/Solution Launches and Enhancements Analysis
8.12.4 Capgemini SE Business Overview/Recent Development/Acquisitions
8.13 Aon plc
8.13.1 Aon plc Profile
8.13.2 Aon plc Sales, Growth Rate and Global Market Share from 2015-2020
8.13.3 Aon plc Product/Solution Launches and Enhancements Analysis
8.13.4 Aon plc Business Overview/Recent Development/Acquisitions
8.14 IBM
8.14.1 IBM Profile
8.14.2 IBM Sales, Growth Rate and Global Market Share from 2015-2020
8.14.3 IBM Product/Solution Launches and Enhancements Analysis
8.14.4 IBM Business Overview/Recent Development/Acquisitions
8.15 McKinsey & Company
8.15.1 McKinsey & Company Profile
8.15.2 McKinsey & Company Sales, Growth Rate and Global Market Share from 2015-2020
8.15.3 McKinsey & Company Product/Solution Launches and Enhancements Analysis
8.15.4 McKinsey & Company Business Overview/Recent Development/Acquisitions
8.16 Moorepay
8.16.1 Moorepay Profile
8.16.2 Moorepay Sales, Growth Rate and Global Market Share from 2015-2020
8.16.3 Moorepay Product/Solution Launches and Enhancements Analysis
8.16.4 Moorepay Business Overview/Recent Development/Acquisitions
8.17 Insperity, Inc.
8.17.1 Insperity, Inc. Profile
8.17.2 Insperity, Inc. Sales, Growth Rate and Global Market Share from 2015-2020
8.17.3 Insperity, Inc. Product/Solution Launches and Enhancements Analysis
8.17.4 Insperity, Inc. Business Overview/Recent Development/Acquisitions
8.18 EuroDev European Business Development Group
8.18.1 EuroDev European Business Development Group Profile
8.18.2 EuroDev European Business Development Group Sales, Growth Rate and Global Market Share from 2015-2020
8.18.3 EuroDev European Business Development Group Product/Solution Launches and Enhancements Analysis
8.18.4 EuroDev European Business Development Group Business Overview/Recent Development/Acquisitions
8.19 citrusHR Ltd
8.19.1 citrusHR Ltd Profile
8.19.2 citrusHR Ltd Sales, Growth Rate and Global Market Share from 2015-2020
8.19.3 citrusHR Ltd Product/Solution Launches and Enhancements Analysis
8.19.4 citrusHR Ltd Business Overview/Recent Development/Acquisitions
8.20 Accenture plc
8.20.1 Accenture plc Profile
8.20.2 Accenture plc Sales, Growth Rate and Global Market Share from 2015-2020
8.20.3 Accenture plc Product/Solution Launches and Enhancements Analysis
8.20.4 Accenture plc Business Overview/Recent Development/Acquisitions
8.21 PricewaterhouseCoopers
8.21.1 PricewaterhouseCoopers Profile
8.21.2 PricewaterhouseCoopers Sales, Growth Rate and Global Market Share from 2015-2020
8.21.3 PricewaterhouseCoopers Product/Solution Launches and Enhancements Analysis
8.21.4 PricewaterhouseCoopers Business Overview/Recent Development/Acquisitions
8.22 QuisLex, Inc.
8.22.1 QuisLex, Inc. Profile
8.22.2 QuisLex, Inc. Sales, Growth Rate and Global Market Share from 2015-2020
8.22.3 QuisLex, Inc. Product/Solution Launches and Enhancements Analysis
8.22.4 QuisLex, Inc. Business Overview/Recent Development/Acquisitions
9 Global Business Process Outsourcing (BPO) Market-Segmentation by Geography
10 North America
10.1 North America Business Process Outsourcing (BPO) Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
10.2 North America Business Process Outsourcing (BPO) Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
10.3 North America Business Process Outsourcing (BPO) Production Analysis from 2015-2020
10.4 North America Business Process Outsourcing (BPO) Consumption Analysis from 2015-2020
10.5 North America Business Process Outsourcing (BPO) Import and Export from 2015-2020
10.6 North America Business Process Outsourcing (BPO) Value, Production and Market Share by Type (2015-2020)
10.7 North America Business Process Outsourcing (BPO) Consumption, Value and Market Share by Application (2015-2020)
10.8 North America Business Process Outsourcing (BPO) by Country (United States, Canada)
10.8.1 North America Business Process Outsourcing (BPO) Sales by Country (2015-2020)
10.8.2 North America Business Process Outsourcing (BPO) Consumption Value by Country (2015-2020)
10.9 North America Business Process Outsourcing (BPO) Market PEST Analysis
11 Europe
11.1 Europe Business Process Outsourcing (BPO) Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
11.2 Europe Business Process Outsourcing (BPO) Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
11.3 Europe Business Process Outsourcing (BPO) Production Analysis from 2015-2020
11.4 Europe Business Process Outsourcing (BPO) Consumption Analysis from 2015-2020
11.5 Europe Business Process Outsourcing (BPO) Import and Export from 2015-2020
11.6 Europe Business Process Outsourcing (BPO) Value, Production and Market Share by Type (2015-2020)
11.7 Europe Business Process Outsourcing (BPO) Consumption, Value and Market Share by Application (2015-2020)
11.8 Europe Business Process Outsourcing (BPO) by Country (Germany, UK, France, Italy, Spain, Russia, Netherlands, Turkey, Switzerland, Sweden, Poland, Belgium)
11.8.1 Europe Business Process Outsourcing (BPO) Sales by Country (2015-2020)
11.8.2 Europe Business Process Outsourcing (BPO) Consumption Value by Country (2015-2020)
11.9 Europe Business Process Outsourcing (BPO) Market PEST Analysis
12 Asia-Pacific
12.1 Asia-Pacific Business Process Outsourcing (BPO) Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
12.2 Asia-Pacific Business Process Outsourcing (BPO) Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
12.3 Asia-Pacific Business Process Outsourcing (BPO) Production Analysis from 2015-2020
12.4 Asia-Pacific Business Process Outsourcing (BPO) Consumption Analysis from 2015-2020
12.5 Asia-Pacific Business Process Outsourcing (BPO) Import and Export from 2015-2020
12.6 Asia-Pacific Business Process Outsourcing (BPO) Value, Production and Market Share by Type (2015-2020)
12.7 Asia-Pacific Business Process Outsourcing (BPO) Consumption, Value and Market Share by Application (2015-2020)
12.8 Asia-Pacific Business Process Outsourcing (BPO) by Country (China, Japan, South Korea, Australia, India, Taiwan, Indonesia, Thailand, Philippines, Malaysia)
12.8.1 Asia-Pacific Business Process Outsourcing (BPO) Sales by Country (2015-2020)
12.8.2 Asia-Pacific Business Process Outsourcing (BPO) Consumption Value by Country (2015-2020)
12.9 Asia-Pacific Business Process Outsourcing (BPO) Market PEST Analysis
13 Latin America
13.1 Latin America Business Process Outsourcing (BPO) Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
13.2 Latin America Business Process Outsourcing (BPO) Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
13.3 Latin America Business Process Outsourcing (BPO) Production Analysis from 2015-2020
13.4 Latin America Business Process Outsourcing (BPO) Consumption Analysis from 2015-2020
13.5 Latin America Business Process Outsourcing (BPO) Import and Export from 2015-2020
13.6 Latin America Business Process Outsourcing (BPO) Value, Production and Market Share by Type (2015-2020)
13.7 Latin America Business Process Outsourcing (BPO) Consumption, Value and Market Share by Application (2015-2020)
13.8 Latin America Business Process Outsourcing (BPO) by Country (Brazil, Mexico, Argentina, Columbia, Chile)
13.8.1 Latin America Business Process Outsourcing (BPO) Sales by Country (2015-2020)
13.8.2 Latin America Business Process Outsourcing (BPO) Consumption Value by Country (2015-2020)
13.9 Latin America Business Process Outsourcing (BPO) Market PEST Analysis
14 Middle East & Africa
14.1 Middle East & Africa Business Process Outsourcing (BPO) Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
14.2 Middle East & Africa Business Process Outsourcing (BPO) Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
14.3 Middle East & Africa Business Process Outsourcing (BPO) Production Analysis from 2015-2020
14.4 Middle East & Africa Business Process Outsourcing (BPO) Consumption Analysis from 2015-2020
14.5 Middle East & Africa Business Process Outsourcing (BPO) Import and Export from 2015-2020
14.6 Middle East & Africa Business Process Outsourcing (BPO) Value, Production and Market Share by Type (2015-2020)
14.7 Middle East & Africa Business Process Outsourcing (BPO) Consumption, Value and Market Share by Application (2015-2020)
14.8 Middle East & Africa Business Process Outsourcing (BPO) by Country (Saudi Arabia, UAE, Egypt, Nigeria, South Africa)
14.8.1 Middle East & Africa Business Process Outsourcing (BPO) Sales by Country (2015-2020)
14.8.2 Middle East & Africa Business Process Outsourcing (BPO) Consumption Value by Country (2015-2020)
14.9 Middle East & Africa Business Process Outsourcing (BPO) Market PEST Analysis
15 Future Forecast of the Global Business Process Outsourcing (BPO) Market from 2020-2028
15.1 Future Forecast of the Global Business Process Outsourcing (BPO) Market from 2020-2028 Segment by Region
15.2 Global Business Process Outsourcing (BPO) Production and Growth Rate Forecast by Type (2020-2028)
15.3 Global Business Process Outsourcing (BPO) Consumption and Growth Rate Forecast by Application (2020-2028)
16 Appendix
16.1 Methodology
16.2 Research Data Source
